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SOLUTIONS

Service Providers

You’re looking for multi-tenant cloud management software that speeds and simplifies provisioning. Your customers want a rich self-service experience from a portal. Your solution needs to support your current catalog, offer flexibility for future product directions, and can never bring your infrastructure down because of software upgrades or configurations...ever.

Embotics® vCommander® is the award winning cloud automation and orchestration software solution that overlays easily across both your existing private infrastructure and public cloud workloads, delivering a rich customer experience in a branded portal with a true hypervisor and cloud platform neutrality, and integrating with your entire product catalog including managed services or Disaster Recovery into a single, easy-to-use platform.

Embotics Service Provider Benefits

Complexity-free Self-service Portals

Powerful customer self-service is easy to enable with vCommander. Embotics vCommander provides a powerful and easy-to-use platform without the repetitive configuration, labor-intensive operation, and overall cost of other customer self-service solutions. See why so many people have switched to vCommander.

Provisioning Automation and Application Deployment

Automate the end-to-end delivery and continuous management of infrastructure and application services. With configurable maintenance windows and workflow scheduling, change orders can be automated and are easily integrated into your existing SLAs and operations processes.

vCommander provides console and RDP access to your customers securely and over public networks such as the Internet. In addition, vCommander provides an optional proxy appliance that allows users secure console access to their VMware and HyperV VMs. Customers can open multiple console and RDP sessions simultaneously through their browser, while generating access records for audit purposes.

Chargeback & Billing

vCommander’s REST API makes it easy to access VM billing records, working with your existing billing system to invoice customers. Furthermore, vCommander provides billing reports right out of the box should you need a more direct billing experience for your customers.

Flexible Workflows & Lifecycle Management

Use Embotics vCommander’sbuilt-in orchestration to automate approvals, provisioning, decommissioning and custom actions to reduce provisioning time, eliminate sprawl, and manage the lifecycle of virtual assets.

vCommander helps by streamlining and automating the provisioning and decommissioning processes using policy-based rules.  With a library of common workflow steps, vCommander automates approvals for new workloads by performing provisioning steps such as automatically joining a machine to a domain, and by executing applications in the guest OS.

With its extensible integration points, vCommander makes it easy to communicate with third-party applications and data sources so you can automate even the most challenging operations using simple PowerShell commands or the scripting language of your choice.

Multi-Hypervisor and Public Cloud Brokering

From a platform-neutral, single console, vCommander analyzes, manages and orchestrates across private, public (AWS and Azure) and hybrid cloud environments.

vCommander provides a single pane of glass for your administration and operations teams, simultaneously aggregating and federating your hosting infrastructure and any public clouds.  You can provide hosted self-service today, while at the same time providing a platform for optionally brokering workloads to other clouds while retaining and controlling the experience of your customers.

Multi-tenant Support

vCommander can seamlessly support multiple customers or organizations through approvals and automation, policies, and even service offerings customized for each customer. 

With vCommander’s per-organization approvals, quotas, and completion actions, you can tailor your service offerings to each customer, just as you do today.

Integrations and REST API

Whether you’re using Zerto, ServiceNow, Veeam, or any other 3rd party systems, vCommander's existing integrations and extensive REST API will allow you to integrate with all of your existing back end systems to make automating processes such as customer on-boarding, billing, asset management and custom automations simpler and more straightforward.

Custom Branding

Embotics allows you to brand the service portal with your logo, colors and brand look-and-feel, making it easy for you to introduce vCommander as an integral part of your overall services.