One of the first customer support cases I handled at Embotics involved using vCommander variables to pass information out to a script. I was new to vCommander myself, of course – as was the customer – but we both had the same feeling. We knew that there was a variable that would provide the data we needed, but we couldn’t figure out which one it was, and that was frustrating.
The reference tables in the documentation were exhaustively complete. There were hundreds of variables listed, but no means to really narrow down the search. Needless to say, it took a very long time to close the support case, and although the customer ultimately was satisfied, I couldn’t shake the feeling that we had to do better.