Let’s face it – the role of IT just isn’t what it used to be. Many modern organizations are already undergoing the transformation, transitioning to our new normal – hybrid IT.
Today’s organizations all have some combination of public or multi-cloud, on-prem virtualization, SaaS, colocation, edge, industrial IOT, and bring-your-own-device. While every organization may not have each and every one, it's highly likely that it will have some sort of combination of them.
Our own CTO Jesse Stockall was recently featured in Forbes discussing this changing role of enterprise IT, and how we can adapt to this new model where cloud strategy is a shared concern between IT and the business units supported.
Didn’t have a chance to check it out? Don’t worry, we’ve got you covered.
In the past five years or so, we’ve seen technologies such serverless, containers and the edge/IoT all come into play. These new technologies have caused a lot of today’s cloud consumption to occur in an ad-hoc or varied fashion across several pockets, especially within large organizations. This availability of pay-as-you-go public cloud resources spawned shadow IT, where an organization’s sophisticated end users bypass IT and use a variety of cloud resources directly.
So, what’s an organization to do?
Simple: IT and developers need to work in silo. On the IT side, instead of prohibiting innovation or slowing down time to market, IT teams need to focus on encouraging forward thinking through taking on the role of advisor, and supporting developers in using public cloud resources in a secure, compliant and cost-effective manner. On the developer side, developers need to embrace that they are part of the process, and produce secure and compliant applications instead of feeling that these are the concerns of IT.
In short, engagement between IT and development teams is essential. IT teams should strengthen their relationship with developers by embedding themselves in the development team’s vision so that they're part of the process. If both IT and operations requirements are delivered as part of the sprint -- from the original idea, to design and implementation, to
testing – IT teams can successfully eliminate the us-versus-them mentality with developers and
build channels of collaboration.
Through providing guardrails, not roadblocks, IT teams can empower developers to adopt the collaborative approach necessary for a successful hybrid IT strategy.
To learn more, we encourage you to check out Jesse’s article in Forbes, where this content originally appeared. In addition, our eBook “The Changing Role of IT: From Service Managers to Advisors” is a great asset as you continue on your hybrid IT journey.