As discussed in part one of this three part series, many organizations operate on a reactive basis when confronted with cloud management challenges leading to IT cloud management programs where IT are performing manual, repetetive tasks, and wokloads can take days or weeks to get deployed, and then can live on forever
In this post, we go on to look at the issues caused by a lack of standards, rogue deployments of cloud infrastructure, and the growing costs of using the public clouds.
Sign #4: Lack of Standards Leads to Inconsistent Configurations
Many It organizations that we see, who are ramping up their virtualization and cloud programs, treat every end-user request as a one-off request. And as a result, they indirectly establish a mind-set with the end-users that everything is à la carte, in that you can ask the IT group for anything, and they will figure out exactly what you are asking for, and go ahead and create it for you. This lack of standards related to infrastructure options, raises a number of issues.
First of all, it kills any opportunity for agility, and secondly, it introduces inconsistency because of the manual effort that is required, and the variability of tasks if everything performed is a one-off.
“ Lack of standards related to infrastructure options, raises a number of issues ”
Without standardized builds and consistent configurations, IT must troubleshoot problems caused by configuration drift. Utilizing a standardized service catalog and automated provisioning can ensure consistency, and ultimately, save you time.
Sign #5: Expanding Shadow IT Activity
A reader’s survey by CIO magazine in 2015 found that 83% of enterprises saw rogue deployments of cloud infrastructure, creating infrastructure outside of the IT organizations, or “shadow IT”. This is closely tied to sign #1 that we mentioned earlier, where end-users get frustrated by poor response times, and poor service from their It teams, and so they decide to just get out their corporate credit card, go straight to the public cloud, and go around the IT group. At the end of the day, those users know that time is money, and the instant gratification that they are looking for is achievable by going direct to the hyper scale public clouds, and they find that enticing.
“ 83% of enterprises saw rogue deployments of cloud infrastructure”
But at the end of the day, the IT groups can and should be delivering that fast and easy service, just like the public cloud. And if they do that, it puts them in the driver’s seat with the end users. And that doesn’t mean they shouldn’t be using the public cloud, just that IT should be the one to harness the cloud, and be managing the infrastructure, and making the decisions on where the most appropriate place is to deploy the workloads, whether private, public, or hybrid, based on functionality, speed, cost and other factors.
Sign #6: Public Cloud Costs are Growing Fast
As we saw in sign #5, over 80% of enterprises are seeing end-users purchasing services from the public cloud vendors, and they are now starting to realize that those costs add up quickly. Whether that’s the end-users looking at the bill being surprised how fast it is adding up, or in some cases, the end-users create a monster of unmanaged infrastructure, and then bring it to IT, who looks at what is being spent, and sees that the costs are out of control.
“ End-users, they do not have the IT disciplines of cost-governance”
The public cloud lures people in with the promise of self-service and agility, but those pennies per minute sound cheap, but they add up fast. When you look at end-users, they do not have the IT disciplines of cost-governance, identifying and calibrating over-provisioned resources, and making prudent or smart choices with respect to storage tiers. In addition, not all workloads are suited to the public cloud, and in many cases it’s cheaper to run workloads in ITs data centers. The public cloud is not just about saving money, it’s also about agility, but at first glance by an uneducated end-user, it might look cheaper.
IT should be in control of the decisions around where workloads should be placed, and to maintain that ongoing management and governance role over those services post-deployment.
Cloud Management platforms can certainly play a role in managing those costs, not only by allowing the creation of a service catalog to ensure users can stand up a standardized system in the most appropriate place, but also in regard to presenting the costs back to the end-users by showing the costs via chargeback or showback, so you can have the conversations with them about where the costs are.
So with six signs that you need to invest in a Cloud Management Platform covered, we have 4 more to go... but if you can't wait till then, we have a nice little article here that outlines them as well.
So is it time YOU invested in a cloud management platform ?