At the end of each of our webinars, we hold a Q&A session where the audience can ask questions that arose from the webinar content. This blog series highlights some of those questions to expose them to a wider audience.
This week the questions come from the webinar, Practical Ways to Improve Hybrid Cloud Governance and Optimize Costs, where Mark Jamensky, EVP of Products and Colin Jack, Lead Solutions Architect discussed the best practices to improve your cloud governance and reduce your public cloud costs and private infrastructure costs, and demonstrated practical ways to implement them.
Q1: When talking about the cloud direct consumption model, specifically what speed and what controls are available?
Mark: The speed really is as fast as possible. I visited a customer recently, and before they had started using our solution, it would take low numbers of days to get VMs or instances provisioned out for their consumers. We ran a report while I was there, and the fastest request that was deployed was in 30 seconds, and so that's the type of speed that you can get.
Now not everything is going to be that, that was a small instance, and you can't always get that type of speed, but the speed that you're trying to get If you want to really turn the consumption up as quick as possible, is really in the order of minutes. It's all about business agility and speed, and IT delivering that speed to the end consumers of IT.
Q2: What specific tags can you use when you're using AWS tagging, and how can they be used?
Colin: One of the things this comes down to is, how many subscriptions are you managing? We can use the native tags built in to AWS. If you've got a hybrid environment where you've got either multiple AWS subscriptions or you've got AWS and Azure, that's where the vCommander can come in and really bridge the gap and give you common tagging between multiple environments. Then we can populate those tags into whatever is available on that platform.
vCommander has visibility to all of those tags as well as additional information that we're pulling from those cloud platforms. The quick answer is if you've got one subscription, you can leverage AWS tags, and sync those with vCommander. If you've got multiple subscriptions or AWS and Azure, vCommander can be the common denominator for that.
Q3: Can vCommander rightsize disks for a virtual machine (VM) by utilized versus allocated?
Colin: Sure. vCommander is able to get information about the size of disks, and if it was provisioned with an 80GB store, and you are only using 20GB, vCommander can change the size of the disks.
If you find your storage is too expensive, vCommander also has the concept of storage tiers, and we are able to change storage tiers on virtual machines.
Q4: What types of consulting services does Embotics have to help customers navigate the challenges of how to best leverage public cloud, how long does it take to set up a basic implementation, and how fast do we see results?
Mark: We do provide both pre and post sales consulting services to help. We have folks like Colin and others who have a large range of experience, in all manner of private, public and hybrid cloud consumption and best practices. We can do custom integrations, and also have a knowledgable support team as well.
The timing one is a little trickier because the short answer is it depends. You can be up and running, and doing some amount of cloud governance in a day. It really is that fast for some of the capabilities. But, the reason I hesitate on the "how long", is it really depends on how complex your environment is. A simple example might be a small set of five services in your service catalog, we could probably have that all automated in a couple of days. I've seen customers who have over 200 items in their service catalog because they have all kinds of customer applications mapped to the enterprise, well, that's going to take more than two or three days to implement.
But we can help with any, and all of that, and we have some partners who can help as well. But the short answer is, you can actually be delivering value almost immediately.
Q5: Embotics has an integration to ServiceNow, do you have integrations to BMC remedy as well?
Colin: With vCommander, we've got an open ended framework where we can communicate with third-party systems through APIs. Ticketing systems, also have email submission which from which they can parse key value pairs within those email addresses to create tickets, close tickets, etc. So there's many different ways that we can integrate with them, and vCommander is capable of integrating with ServiceNow, BMC Remedy, and any other ticketing system.
Q6: Which hypervisors and cloud technologies are supported by vCommander?
Mark: We made the strategic back ago deep and narrow in the hypervisors and clouds we support. So today, it’s VMware and Hyper-V on-premise, and AWS and Azure for public clouds. We have significant depths in all of those areas, so we’re not going kind of broad and thin across ten clouds.
The product is architected is to support multi-hypervisors, multi-cloud, and It's easy for us to add more. We're likely going to add Google in short order as well. But our strength is in going deep, and adding a deep integration to those various clouds and hypervisors, and that's what we're doing.
Q7: How does vCommander connect to public cloud instances?
Colin: The one great thing about vCommander is it doesn't require agents. So the first step that you would do is if you're adding an Azure or AWS subscription, is to put the credentials, access keys, or API keys into vCommander, and that would establish the connection to those cloud APIs. Once we have that connection with the APIs, we’re going to do all the auto discovery of all the instances that are in that cloud environment and pull in all the information - that’s going to be things like IP addresses, DNS names of them. That's all going to be fed to vCommander, then vCommander can leverage that information to be able to talk to those virtual machines.
You can watch the complete webinar with Mark and Colin by clicking the link below.